If you don't see your software on Quicken.com after you sign in, it could mean: • You may need to refresh the My Account page. If you do not see the list of your prior purchases, refresh the page. You can do this by clicking the reload icon which is typically located in the upper left corner of the browser window.

You can also sign out of the My Account page and sign back in. • You are signed into the wrong account. You may have more than one account with Quicken.com. Do you have more than one email address?

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Select Forgot your Login or Password? To verify you've selected the right one. • The browser window used to access the page may have the zoom option set too high and the download links are not appearing. To fix this: • Sign out. • Go to and restore the zoom settings to 100% (until the three lines on the upper right no longer appear). Google Chrome Zoom options Windows Edge Zoom Options • Sign in again. • The download links should now appear.

• You purchased a Quicken CD in which case you would not have a download option. • You purchased Quicken from Amazon.com.

If this may be the case, sign into your Amazon.com account and check your order history. • Your purchase is older than 3 years old. Quicken is available for download for three years.

After the three-year period, you will need to purchase a new version of Quicken. Instructions How to download and activate the Quicken subscription product (Video). • To download Quicken for Windows,. To download Quicken for Mac,. • Click Run to begin. • If you're using Google Chrome, click the download progress button at the bottom left corner of the window after the download is complete. • If you're using Firefox, click Save File.

Click the download icon in the upper right corner then select the Quicken EXE file. • Follow the on-screen instructions to complete the installation. • Enter your Quicken ID and Password.

• Click SIGN IN. • If prompted, enter the 6-digit code then click CONTINUE. This process verifies your information and helps keep your account safe. • If prompted, enter your Activation Code.

How to download and activate Quicken 2016 or 2017 (Text). • Go to the Quicken website at. If you are in Canada, go to the Quicken Canada website at. • Select Sign In, located in the upper right side, then choose My Account. • If you can't remember your sign-in info, we'll help you. Select ' I forgot my Quicken ID or password.' • Enter your Quicken ID and Password.

• Click SIGN IN. • If prompted, enter the 6-digit code then click CONTINUE. This process verifies your information and helps keep your account safe. • Below My Account on the left side of the screen, you should see a list of Your Purchases. Click Download Quicken next to the product you want to download. Important: If you do not see the list of your prior purchases, refresh the page. You can do this by clicking the reload icon which is typically located in the upper left corner of the browser window.

You can also sign out of the My Account page and sign back in. • Click Run to begin. • If you're using Google Chrome, click the download progress button at the bottom left corner of the window after the download is complete. • If you're using Firefox, click Save File. Click the download icon in the upper right corner then select the Quicken EXE file.

• Follow the on-screen instructions to complete the installation. Note: Download time varies based on your computer, operating system and browser.